23. February. 2021
Dear Alex, I wanted to reach out to you at completion of the two separate projects that Stucco Done Right finished for us on our home in The Timbers. First and foremost, you and the company bent over backwards to fit us into your schedule on a moments notice. We greatly appreciate the fact that you were so accommodating, especially around multiple holidays and during Covid times.
The company was easy to get a hold of and very responsive to emails and inquiries throughout the process. Our projects began with a phone call to the office, where I spoke with Sarah, who was very informative about stucco and stonework being done during the winter months. She also explained how to send photos, a description of the scope of work we wanted done, and the process for a bid. We then moved on to great communication with you, Alex. You promptly sent us multiple bids for review and worked with us when we modified the bids. You guided us through the processes for stucco and stonework and made suggestions for applications (kick-outs, flashing, etc) which we would have overlooked. You truly know your craft and the way to mitigate water damage.
Once we moved forward and work began, we met your crew and they were phenomenal. Flavio, the stone artist, worked diligently every day that he was on the job. He was respectful to all that interacted with him and made sure to clean-up at the end of every workday. Mauricio and his crew, the stucco guys, were friendly, worked long hours and were equally as clean during the stucco work and at the end of each day. Our neighbors, who border us on the side work was being done, commented on how the work crew would say hello and would make a conscious effort to clean up the work area every day.
The stone matching and stucco matching turned out perfectly. Thank you for double checking with us continually during the two jobs to make sure we were okay with the colors of the products.
The final walk throughs, after completion of the jobs, were done very professionally and touch-ups done to make sure everyone involved was completely satisfied with the work.Thank you again for two jobs well done, for having such great employees and for taking pride in the quality of work Stucco Done Right offers to homeowners. If you need a reference for prospective clients, feel free to use us as satisfied homeowners.
Kind regards, Erica and Chris Dzurinko310-467-7338